Frequently Asked Questions
|
 |
General Questions
|
|
What are your hours? |
|
Where are you located? |
|
Is there parking nearby? |
|
How do I reserve a meeting room? |
|
What library programs are coming up? |
|
How do I volunteer at the library? |
|
How do I get a job at the library? |
|
How can I get a question answered if I am not at the library? |
|
Do you have tax forms? |
|
What kinds of computer resources are available at the library? |
|
Do you offer computer classes? |
|
Do you provide speakers? |
|
Circulation Questions
|
|
How do I apply for a library card? |
|
How many items may I borrow? |
|
How long can I keep borrowed materials? |
|
What are the rules for checking out videos and audio tapes? |
|
Can I renew materials by phone? |
|
Can I renew materials on the Internet? |
|
How much are fines for late returns? |
|
Can I get a book transferred from another branch to my own branch? |
|
How can I get a book that the public library does not have? |
|
What do I do if I lose my library card? |
|
Genealogy & Local History Questions
|
|
Does the Genealogy and Local History Department do research? |
|
Do you have high school yearbooks? |
|
Do you sell books? |
|
Are there any genealogy classes in the area? |
Answers
|
 |
Is there parking nearby? |
|
The Main Library has a free parking lot immediately behind the building to the East, accessible from Market St.
The Russiaville Branch has a free parking lot immediatly behind the building to the North.
The South Branch has a free parking lot off of Center Road immediately behind the library. |
|
Back to Top |
|
How can I get a question answered if I am not at the library? |
|
Librarians are on duty during regular library hours to answer questions and provide assistance. In addition to answering walk-in questions, librarians also answer telephone reference questions (765-454-4710). We also have an online form to submit questions to a reference librarian. |
|
Back to Top |
|
Do you have tax forms? |
|
We do have access to web sites where all tax forms can be printed out for $.10 per page. Or you may access the IRS website and print forms in your home or office. Due to the complexity of the tax codes, librarians are unavailable to answer specific tax questions. |
|
Back to Top |
|
Do you provide speakers? |
|
Library staff are available to give tours or talks to groups or local organizations. Contact may be made by calling (765 457-3242) or e-mailing as follows:
General library services and events:
Charles Joray: cjoray@khcpl.org
The Howard County Community Net or Howard County Memory Project websites:
Peg Harmon: pharmon@khcpl.org
Adult & Young Adult Services:
Tammy Keith: tkeith@khcpl.org
Children's Services:
Joyce Eikenberry: jeikenberry@khcpl.org
Genealogy and Local History:
Marcia Ford: mford@khcpl.org
|
|
Back to Top |
|
Can I renew materials by phone? |
|
Yes, call (765) 454-4711. Please have the bar code numbers from your library card and library materials available when calling. Videos and CD-ROMs are excluded from this service. |
|
Back to Top |
|
Can I renew materials on the Internet? |
|
Yes, by using the Patron Info page, you can view your patron record and renew books. |
|
Back to Top |
|
Can I get a book transferred from another branch to my own branch? |
|
Yes, if the book you want is located at another branch, or on one of the bookmobiles, you may request the item be transferred to the location of your choice for pick-up. You may request materials from any of the catalog computers in the libraries, or by accessing or web-based catalog. Just find the book you want and select 'Request.' |
|
Back to Top |
|
How can I get a book that the public library does not have? |
|
If the library does not own the material that you need and you are a registered card holder, we can try to borrow it for you from another library. Libraries have developed a reciprocal system that allows us to borrow and lend books, audiovisual materials, and periodical articles. You can request an Interlibrary Loan either in person at the library, by phone at (765) 454-4710, or by using our online request form. |
|
Back to Top |
|
What do I do if I lose my library card? |
|
Lost cards will be replaced for $1.00. Upon proof of theft, stolen cards will be replaced free of charge. |
|
Back to Top |
|
Does the Genealogy and Local History Department do research? |
|
GLHD staff will look up material in readily accessible sources in response to mailed, emailed or telephoned queries. Current research charges are $12.00 per hour, plus $.10/page for photocopies. Patrons wanting more extensive research will be referred to a list of paid researchers. For further information check the department's webpage. |
|
Back to Top |
|
Do you have high school yearbooks? |
|
GLHD has fairly complete runs of Howard County high school yearbooks and limited runs for schools in surrounding counties. In addition, the Library now sponsors a website called the Howard County Memory Project that includes local yearbooks between 1900-1950 that are viewable online. |
|
Back to Top |
|
Do you sell books? |
|
Two or three times each year the Friends of the Library hold used book sales. For information see the Friends of the Library Booksales page.
Duplicates of high school yearbooks and city directories not needed by the Library are for sale, with prices running from $10-20, depending upon condition. About once a year we hold a Silent Auction of discarded genealogical and historical books. Proceeds from all sales go to Old Richardville Publications, the Library's publishing arm, which makes available previously unpublished works of local historical and genealogical interest. See the ORP webpage for a listing of currently-available titles.
|
|
Back to Top |
|
Are there any genealogy classes in the area? |
|
Yes. In the spring and fall "Climbing Your Family Tree," a ten-week course for beginning genealogists is offered through the library by the GLHD staff. Free workshops in using the Internet for genealogical research are also held on a regular basis. These courses and workshops are advertised through our webpage. In addition, Indiana University Kokomo offers a workshop series for intermediate-level genealogists. |
|
Back to Top |
